Read below before proceeding to On-line Reservation Robot. Please note, to use our "Online Reservation" system, "Cookies" must be enabled on your browser.
Click here to reserve a package!
DORM BEDS
For dorms, each person must be booked individually.
Enter only the number "1" when the computer asks for number of guests.
If you are booking dorm beds for more than one person, you must book each bed one at a time!
PRIVATE ROOMS AND SUITES
Enter the number of people in your party.
CREDIT CARD INFO
Your secured credit card entry is taken only to hold your booking(s).
There will be no charges made until your arrival.
CANCELLATION POLICY
We have a 48-hour cancellation policy during the regular season and a seven-day cancellation policy during the Christmas period (Dec. 20 - Jan. 10). If you need to cancel for any reason, simply notify us at least 48 hours in advance (7 days over the holiday period) to avoid the cancellation penalty of one night's stay. If a cancellation penalty does apply, this will appear on the credit card provided to us.
GROUP BOOKINGS
Groups larger than 10 persons, please call us toll-free (1-877-972-6378) to arrange your booking.
For general hostel inquiries or e-booking problems
Call us toll-free in North America (1-877-972-6378) or contact the hostels international direct at:
Banff - 403-762-5521
Kelowna - 250-763-9814
Revelstoke - 250-837-4050
Silver Star - 250-545-8933
Vancouver - 604-682-8226
or Contact Us at anytime and we will be happy to assist you in anyway.
CONTACT US BY PHONE:
Call toll-free in North America at 1-877-972-6378 or if you would like to contact any hostel directly, the direct phone numbers are listed below:
Apex - 250-292-8256
Big White - 250-765-7920
Rossland - 250-362-7160
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